ECI-Technical Services is now operating as 360SERVICES / 360TECH, more changes coming soon. CALL US AT 765-360-TECH (8324)
Our goal is simple, help you and your business with it's services, infrastructure, security and operations. With a very select and narrow portfolio of manufacturers and service providers we can achieve this and at a very affordable price point. Reach out to us with your questions and we will have the answers you need.
From simple repairs to whole building infrastructure and network maintenance we are equipped to handle it all.
Cabling, Fiber, WiFi, Camera and Building Access we have you covered.
We offer the latest and greatest of new technology to meet todays ever changing landscape. Communications / Telephone system, Networks that can span to any scale you need and service and support without the huge monthly service agreements.
Ever increasingly you data is your companies life blood, if it is lost, hijacked or stolen your business could shut down causing in some cases irreparable loss for you and your customers. Ask us what solutions are available ranging from network level to cloud storage.
Need a tweak, some basic troubleshooting or just need help figuring out what's going on when things act up, we offer secure remote troubleshooting services on a scheduled basis. These services are offered at a discounted rate compared to a traditional "truck roll" and having to send a tech to your site.
We monitor all of the systems and services we sell and install and even some we don't. Monitoring is proactive so that we can address issues hopefully before little issues become big ones. In some cases this service is included but in others there are subscription based models at very reasonable pricing.
Are you stuck with ever increasing internet or telephone bills from your current provider, did your services contract expire and suddenly your bill almost double? Give us a chance to look things over and I bet we can offer a great solution that saves you $$$$ .
We specialize in phone services! Since the 1990s, we have been installing and maintaining communication systems, demonstrating our long-standing expertise in the field. Our dedication to providing you with the best options for maintaining customer communication is unwavering. We service a diverse range of older systems, offering everything from parts replacement to programming. Furthermore, we can suggest cost-saving strategies by connecting you with top service providers in the market, all at competitive prices compared to local alternatives.
There are multitudes of ways that you, your employees and your data can be protected. From basic services to advanced security protecting entire networks we can offer you some solutions. We take a comprehensive look at your situation, needs and in some instances legally required services for your specific business. It is not always a "one size fits all" situation.
Identify Issues
Discuss needs and concerns with current platforms and address future needs
Design Solution
Design layouts and recommendations of the products that best align with the customers needs and plan for future growth
Soft Test
Convert the designs into a live application in a test environment and verify that it will meet the customers needs
Procurement
Propose final solution based on information, present final Quote or Estimate to customer
Deployment and Training
Plan for implementation of solution, schedule any needed downtime phases and end user training during roll-out. Identify and handle issues as they arise
Maintain
Fully document implementation and all critical information for future users, set up maintenance plans as needed
The companies represented below are just a portion of the service and equipment providers we utilize, they are in out opinion represenative of the "Best of the Best" in our opinion. They are NOT by any means the only providers or manufacturers we work with as that list would be far to long for this page.
Click the links below for a little more information on each providers offerings.
More and more the internet has become the engine that drives your business, everyday activities are impossible without it. What happens when it is not available?
Evaluate the losses and downtime that incurs when employees can't complete needed tasks or customers can't reach you in their moment of need. As an authorized reseller of T-Mobile Business Services we can offer a solution that will always keeps you connected at a very reasonable price point, give us a call.
Ubiquiti as our premier network solutions equipment provider is a literal "Swiss Army Knife" of the network world. Offering best in class hardware for every level and scope of business infrastructure it leverages it's unique platform of devices into a single pane of glass for ease of control. Scaling from a small office to a multi-state corporations there are solutions that fit every need. Network connectivity, Camera Security, Building Access and Wireless Solutions are just some of their key solutions.
Your data is your data and you want to protect it. Even with regular back-ups by staff and devices things happen and sometimes there are no recovery options available. Synology takes automated back-up, file storage, cloud back-up and ease of access to a whole different level. Depending on your companies needs there is so much it can do for you, all automatically day and night securely and reliably. If needed by your business it can be set to meet HIPA and the 3 Tiered Back-Up requirements.
Mobile device apps and PC software can keep you connected anywhere in the world.
In our opinion Grandstream offers one of the most comprehensive suites of communications tools available at a price point that is very hard to beat with the value that is included in their platform. Whether you have 4 phones or 400 the support is there giving you access to use your desk phone, personal devices and desktop and tablet PC's as an award winning communications devices all across a single platform. Teleworkers, on the road salespeople, warehouse personnel all have device and connectivity options to keep everyone connected to your local system using their personal extension, direct dial numbers or main business number. Connections to your landlines is equally impressive with options for POTS, PRI and cost saving SIP trunks. Call-Center options are available and integration with your favorite CRM and Management systems is available.
We partnered with NUSO over 12 years ago and hands down this multi award winning platform offers the absolute best in both pricing and customer support.
With offerings spanning any imaginable form of communications they are our go to to satisfy all of the customers needs at a price point that is very hard to beat.
Talk to us if your currently using a hosted voice solution from one of the major carriers and we would be thrilled to give you a side by side comparison. They also have some impressive FAX offerings that are HIPA compliant, flexible, easy to use and super reliable.
360SERVICES / 360TECH formerly under the name of ECI Technical Services, More changes coming soon!